Bruno Pedro

Sending errors to your ticketing system

I’ve been thinking about developing a PHP Logger that will talk to your favorite ticketing system. The idea is to capture code and application generated errors and create tickets accordingly.

At a first glance, I could use the Reflection API to get meta-information about the code. Tickets could then be created and assigned to the appropriate person based on the @author doc tag.

The ticket Logger could talk to existing Web project management and ticketing application like Basecamp, Goplan and Hiveminder (from the creators of RT).

Do you think you would benefit from this type of Logger? What ticketing system are you using on your own projects?